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Returns & Refund Policy
Return Policy
We accept returns of unopened and unused products within 14 days of the delivery date, in accordance with EU consumer rights legislation.
How to Start a Return
Email us at ilovnootropics@gmail.com with your order number and reason for return. We will reply within 48 hours with return instructions. Please ship the product back in its original packaging.
Return Shipping Costs
Return shipping costs are the responsibility of the customer, unless the product is defective or the wrong item was sent.
Refunds
Once we receive and inspect the returned item, we will process your refund within 5–7 business days to your original payment method.
Non-Returnable Items
Opened or used products cannot be returned for hygiene and safety reasons.
Questions?
Contact us at ilovnootropics@gmail.com
How to Request a Return
Step 1 — Contact Us
Email us at ilovnootropics@gmail.com with your order number and reason for return. We'll get back to you within 48 hours with instructions.
Step 2 — We'll Confirm
Once approved, we'll send you return instructions. If the product is unopened, we'll ask you to ship it back in its original packaging.
Step 3 — Refund
Once we receive and inspect the item, we'll process your refund within 5–7 business days to your original payment method.